When to call 9-1-1

Call 9-1-1 during an emergency or any situation that requires immediate assistance from law enforcement personnel (police or sheriff), the Fire Department, or EMS (ambulance). If in doubt whether a situation is an emergency, call 9-1-1.

A few examples of emergencies are:
• Anyknown serious medical or possibly serious medical problem
• Any type of fire, chemical spill or smoke seen or smelled within a building, home or other structure
• Any life-threatening situation
• Any situation where any kind of domestic violence or assault has taken place
• Any crime against a person in progress or that has already occurred
• Any type of accident with injuries
• Shooting
• Childbirth
• Seizures
• Any leaking tank or unknown substance seen leaking from vehicles, storage tanks, etc
• Falls from any height where there is obvious injury or the victim is unconscious
• Any time someone is trapped or hurt in any kind of farming, industrial and even home-related accident
• Road hazards, drunk or careless / aggressive drivers
• Any time you are in fear for your safety or the safety of others.

There are also times when it may not be appropriate to call 9-1-1. Some examples of this are:
• To test your phone or the 9-1-1 system
• To ask for phone number information (4-1-1) or phone repairs (6-1-1)
• To find out about power outages, or school, road or other closings
• To find out if someone has been arrested or is in jail
• As a prank or a joke
• For sick or injured pets
• For the location of election / polling sites
• To complain about the service or prices in a restaurant or other business
• For directions to any location
• For tours of the 9-1-1 center or other public safety agencies.